Order fulfillment includes time to manufacture and package the product. Our current estimated time to manufacture most products is approximately 2-3 business days, during peak ordering times it may be longer. Shipping typically runs an additional 3-5 business days in the US and may be longer during holidays.
For custom uploads. this time estimate is assuming your image is received “print ready”. Images requiring intervention will be put on hold and may delay the production process. Orders requiring intervention include some of the following issues: special requirements, low resolution, too dark, too light, general low-quality photos, cropping problems, changes, and other related issues.
*We are unable to store completed customer orders longer than 90 days. All completed orders that are returned to us as undeliverable due to no fault of our company will be discarded after 6 months with no refund given.